Note: In December 2021, we deleted the albums feature from the Android app. This change didn’t remove photos or videos you’ve uploaded to the app. Is my download or upload failing due to file size? You can still find your uploaded photos and videos in the Photos tab or at /photos. You may encounter issues downloading large files from the Dropbox app on your mobile device. Unfortunately our mobile clients do not have a "resume download" feature, so large files (usually those larger than 100MB) may not download properly. This is especially true over a mobile connection, where connectivity can be intermittent. If an upload is failing on your mobile device, you can try uploading the file via the Dropbox desktop application on your computer. The Dropbox desktop application can handle files and folders of any size and any amount of files and folders. If you do not have Dropbox installed on your computer, you can download the application and sign into your Dropbox account. Tap on the arrow to the right of the filename.Repeat with any other files you'd like to stop uploading. I seem to have a caching issue-what should I do?Ĭaching issues can be cleared by reinstalling the Dropbox Android app, but you can also manually clear your cache:
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