These boots look at first glance like classic heavy boots - rigid, durable, but rather unwieldy and hefty. A goretex boot should not completely fail within the first 10 miles with no direct rainfall or submersion, just wet grass, and it shouldn't take months of fighting to click an in stock notification within a millisecond of receipt to get a replacement. There is another outdoor store with three letters that doesn't make it impossible to get a replacement product for something that failed so spectacularly so immediately. I won't buy footwear from backcountry or salomon again. So I'm stuck with with failed boots on first wet wear, a useless coupon code for a perpetually out of stock bad design, no help from Backcountry or Salomon, and I'm out $230. Salomon also won't refund the price difference to purchase a better reviewed and in stock but cheaper boot. Salomon will not help facilitate expediting a warranty replacement order, and even sites like backcountry, where I purchased them originally and who have plenty in stock, will not take Salomon's warranty coupon code nor help facilitate with Salomon. You basically have to win the lottery and compete with any new purchasers to get one. This has happened 6 times, over a month since my warranty was approved. Problem is, the boot is sold out on their site, seemingly forever, despite other vendors including backcountry having plenty in stock! I have signed up for notification emails for my size, and it occasionally pops up with a single one in stock, but even clicking within a half hour of receiving the email, it is already sold out again. ![]() BUT, that only gives you a "coupon code" to use on Salomon's website! They will not help facilitate ordering a replacement. But they immediately approved my warranty claim. It could be a specific manufacturing batch, or it could be the design. It turns out this boot has many issues of this reported. I contacted backcountry, who passed me off to Salomon. It was tied snugly and the right boot did not experience the same. I could hear and feel it sloshing around, despite never being submerged. It only took a half hour of hiking in wet grass for the left boot to completely saturate inside with water like a sponge. They were still dry in the vestibule when I put them on in the morning, and the rain had stopped, but the very dense underbrush was wet. The third wear, the boots were bone dry when I went to sleep, and it rained heavily overnight. The first two wears were light day hikes in dry conditions. ![]() I wore this boot 3 times for around 10-15 total miles before waterproofing failure.
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